Contact Us

Always available by email, phone, or online chat.

For friendly, fast, and affordable waste removal
services in Orlando, FL and surrounding areas.

General Inquiry

FREQUENTLY ASKED QUESTIONS

We run on transperancy and trust. Here are answers to some questions you may have. If you have a question not listed do not hesistate to call.

We accept cash, credit cards, or debit cards. And the payment is always due before or at time of the dumpster delivery.

In one word, yes. We not only are aware of the safety of our staff and fellow travelers on the road, but we also care for the environment. So in addition to sod and a limited amount of concrete, anything that is hazardous, toxic, or combustible is not allowed in the dumpster for us to haul away. This includes tires, batteries, large stumps, paint, lacquers, oils, fuels, asbestos, infectious waste, and contaminated soils.

Our staff can notify you of your delivery period when you receive your free quote. Under most circumstances, you can expect delivery of your dumpster rental the same day. Normal delivery is usually expected within 48 hours at most between 6:00 am and 6:00 pm.

It is the customer’s responsibility to notify us if the dumpster is ready to be hauled away before the seven-day rental period is up. If not notified, the dumpster will be picked up on the seventh day, or the end of your rental contract period.

We highly encourage our customers not to exceed the weight limit for their dumpster rental. We take our employees’ safety very seriously, and we want to make sure that hauling away your items would not impose a risk on them. It could also be potentially hazardous for fellow travelers on the road to transport anything beyond the recommended weight limit.

We do charge if the weight is exceeded, as per your rental agreement. For our 12 cubic yard dumpsters, a $55 per ton charge applies beyond the 4000-pound weight limit. For our 20 cubic yard dumpsters, a $55 per ton charge applies beyond the 6000-pound weight limit. For our 30 cubic yard dumpsters, a $55 per ton charge applies beyond the 8000-pound weight limit.

Please make sure you are mindful of these restrictions and feel free to ask us about any questions or concerns you may have.

We would love to see you and say hello! However, we do not require you to be present on the day of delivery.

But, we do require a couple of things from you prior to delivery. We will make sure before your dumpster is delivered that we have all of your important information, including an invoice, billing documentation, and a reliable email address we can use to reach you.

We understand that you have responsibilities and can not always be there for pick-up or delivery. And we would be happy to haul away your dumpster as long as it was left in a spot that is accessible to our staff.

If a dumpster can not be hauled away at the time of pick-up due to not having access to the dumpster, a $75 trip charge will be applied in addition to your rental contract.

We are transparent about our pricing. Our rental service fees are provided at a flat rate and completely spelled out in your free quote. As long as the weight limit is not exceeded and rental time periods are honored, there will never be an additional fee that you did not anticipate.

Don’t wait another minute to get started on your project!

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