Contact Us

Always available by email, phone, or online chat.

For friendly, fast, and affordable waste removal
services in Orlando, FL and surrounding areas.

General Inquiry

FREQUENTLY ASKED QUESTIONS

We run on transperancy and trust. Here are answers to some questions you may have. If you have a question not listed do not hesistate to call.

We accept cash, credit cards, or debit cards. And the payment is always due before or at time of the dumpster delivery.

In one word, yes. We not only are aware of the safety of our staff and fellow travelers on the road, but we also care for the environment. So in addition to sod and a limited amount of concrete, anything that is hazardous, toxic, or combustible is not allowed in the dumpster for us to haul away. This includes tires, batteries, large stumps, paint, lacquers, oils, fuels, asbestos, infectious waste, and contaminated soils.

Our staff can notify you of your delivery period when you receive your free quote. Under most circumstances, you can expect delivery of your dumpster rental the same day. Normal delivery is usually expected within 48 hours at most between 6:00 am and 6:00 pm.

It is the customer’s responsibility to notify us if the dumpster is ready to be hauled away before the seven-day rental period is up. If not notified, the dumpster will be picked up on the seventh day, or the end of your rental contract period.

We highly encourage our customers not to exceed the weight limit for their dumpster rental. We take our employees’ safety very seriously, and we want to make sure that hauling away your items would not impose a risk on them. It could also be potentially hazardous for fellow travelers on the road to transport anything beyond the recommended weight limit.

We do charge if the weight is exceeded, as per your rental agreement. For our 12 cubic yard dumpsters, a $55 per ton charge applies beyond the 4000-pound weight limit. For our 20 cubic yard dumpsters, a $55 per ton charge applies beyond the 6000-pound weight limit. For our 30 cubic yard dumpsters, a $55 per ton charge applies beyond the 8000-pound weight limit.

Please make sure you are mindful of these restrictions and feel free to ask us about any questions or concerns you may have.

We would love to see you and say hello! However, we do not require you to be present on the day of delivery.

But, we do require a couple of things from you prior to delivery. We will make sure before your dumpster is delivered that we have all of your important information, including an invoice, billing documentation, and a reliable email address we can use to reach you.

We understand that you have responsibilities and can not always be there for pick-up or delivery. And we would be happy to haul away your dumpster as long as it was left in a spot that is accessible to our staff.

If a dumpster can not be hauled away at the time of pick-up due to not having access to the dumpster, a $75 trip charge will be applied in addition to your rental contract.

We are transparent about our pricing. Our rental service fees are provided at a flat rate and completely spelled out in your free quote. As long as the weight limit is not exceeded and rental time periods are honored, there will never be an additional fee that you did not anticipate.

Don’t wait another minute to get started on your project!

Testimonials

Dumpster Medic
5.0
Based on 129 reviews
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Andrew CarpentieriAndrew Carpentieri
18:28 29 Apr 24
Professional, courteous, friendly, top of the line equipment, 10 STARS!!!! definitely recommed for any of your dumpster needs!!
Aj IskandarAj Iskandar
16:39 29 Apr 24
Had great experience with dumpster medic .Fair prices as well .
Dept. Finanzas IDDKDept. Finanzas IDDK
19:18 23 Apr 24
We are grateful for your service. Thank you for being so professional on your guest service.
Domingo GONZALEZDomingo GONZALEZ
19:14 23 Apr 24
Our church requested their services for a cleaning project we had during the weekend and they provided their services as requested. Also, when we were in need of an extra dumpster they were able to deliver the same day. I will recommend this company to anyone.
Secretaria IDDKSecretaria IDDK
19:12 23 Apr 24
Thanks for the excellent service you offered. Our church is more than happy with your prompt response to our last minute request.
Lane AdamsLane Adams
16:05 01 Apr 24
Dumpster Medic was a great company to work with. They did everything they said they would do, and alway on time. I got the 15 yard dumpster from them, and I cleaned out my whole garage. Perfect amount of space. They will be the first company I call next time, and I will recommend them to everyone I know.
Mike DeprattMike Depratt
18:06 25 Mar 24
Great company! Rashad was very respectful to me and my property. I've used dumpster medic 5 time for household clean out and will continue with them.Great prices too! Proven and very reliable! Thank you Rashad!
Manuel SoldevilaManuel Soldevila
19:37 11 Nov 23
Amazing service, incredible value, and awesome flexibility. I called many dumpster services, and I have used many in the past, but none were any close to the services, quality and savings of Dumpster Medic. By the way, Rashad Davis was such a friendly and nice person who would do anything and everything he can to acommodate your dumpster needs. It was a pleasure using their services. I will definitely use them again in the future.
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